Contact

Questions about sizing, an order or a return? Send us a message using the form below or email steelpackau@gmail.com.

For order questions, please include your order number. We usually reply within 1–2 business days.

• Shipping Policy: free delivery Australia-wide, usually 5–12 business days.
• Refund Policy: faulty, damaged or not-as-described items are always covered under the Australian Consumer Law. We don't offer change-of-mind refunds, but if you've ordered the wrong size, email us before dispatch and we'll change it.